TRIVOX
Review Responder
TRIVOX Marketing
← All demos
Reputation desk · Reviews to replies

Every review answered on brand, in under an hour.

The AI reads each Google and Yelp review, reads the sentiment, drafts a reply in your exact voice, and flags the urgent ones for an owner before they fester. No more silent profiles. Press run.

Reviews / mo
214
Response rate
38%
Avg reply time
3 days
Rating
3.9★

Incoming reviews

live feed
A
Amanda L.
Google
★★★★★
Absolutely incredible from start to finish. The team cared about every detail and my photos came out beyond anything I imagined. Already recommending to everyone.
M
Marcus T.
Yelp
★★★★★
Good quality work but communication was slow. Had to follow up twice for updates. Final result was nice, the process felt disorganized.
J
Jennifer K.
Google
★★★★★
Extremely disappointed. Paid a deposit and was ghosted for 3 weeks. When I got a response the deliverables were nothing like agreed. Had to dispute the charge.
1
Read sentiment
Score tone across all reviews
2
Calibrate voice
Warm, grateful, never defensive
3
Draft replies
One tailored reply per review
4
Flag risk
Escalate recovery cases to owner

Drafted replies

on brand
Press run. The AI drafts a reply for all 3 reviews, matched to sentiment.
A
Amanda L.
Google · 5 stars
Delighted
"Absolutely incredible from start to finish..."
AI reply
Amanda, thank you so much. It means the world to our whole team. Your day was a joy to be part of, and knowing the photos exceeded your hopes is exactly why we do this. We truly appreciate the recommendation, wishing you both a lifetime of happiness.
M
Marcus T.
Yelp · 3 stars
Neutral
"Good quality work but communication was slow..."
AI reply
Marcus, thank you for the honest feedback. We are glad you were happy with the result, and we are sorry for the communication gaps. That is not the experience we aim for, so we have tightened our update process. We would love a chance to show you the difference.
J
Jennifer K.
Google · 1 star
RecoveryEscalate to owner
"Paid a deposit and was ghosted for 3 weeks..."
AI reply
Jennifer, we are truly sorry. This is not our standard and we take it seriously. We want to speak with you directly to understand what happened and make it right. Please reach us at hello@lumierestudio.co. Thank you for bringing this to our attention.
Recovery cases flagged. Everything else replies on its own.
The impact

Every review answered on brand, and the rating climbs with it.

Each review is read for sentiment and answered in your voice within the hour, while recovery cases get flagged to an owner, so no profile sits silent and unhappy guests get a real response.

Typical projection Local and multi-location brands · industry benchmark
Reviews receiving a reply
38%→100%
▲ Nothing left silent
Average time to reply
3 days→52 min
▲ Answered same hour
Average star rating
3.9→4.3★
▲ Reputation recovers

Average star rating over time

▲ +0.4★Last 90 days
Before With TRIVOX

Projection, not a guaranteed result. Typical estimated range for businesses in this sector based on typical volume. Individual results vary. Shown as system capability, not a specific client case.