Returns approved, labeled and restocked on their own.
The AI checks each return against policy, issues the label, triggers the refund and routes the item to restock or scrap, instantly. Press run.
Auto-resolved
0%
Cost / return
$14
Restock rate
0%
Cycle time
5 days
Returns queue
RMA inbox
#TX-10428 · Wireless Earbuds Pro
Reason: changed my mind · unopened
Pending
#TX-10431 · Trail Runner GTX 9
Reason: wrong size · 6 days ago
Pending
#TX-10440 · Ceramic Skillet 28cm
Reason: arrived damaged · photo attached
Pending
#TX-10455 · Smart Watch Band
Reason: not as described · day 41 of 30
Pending
#TX-10462 · Linen Throw Blanket
Reason: too small · tags on
Pending
Pipeline
per return
1
Policy check
Window, condition and reason vs rules
2
Issue label
Prepaid carrier label and RMA number
3
Refund
Triggered on scan, original tender
4
Route item
Restock, scrap or manual review
Edge cases flagged for a human. Everything else clears itself.
The impact
Most returns clear themselves, only the edge cases reach a person.
Each return is checked against policy, labeled, refunded on scan and routed to restock or scrap automatically, cutting the cost and the days it takes to close a return.
Typical projectionE-commerce and retail · industry benchmark
Returns resolved without an agent
manual→92%
▲ Edge cases only
Handling cost per return
$14→$3
▲ Cheaper to process
Time to close a return
5 days→1 day
▲ Faster refunds
Returns processed automatically per month
▲ +370%Last 90 days
Before With TRIVOX
Projection, not a guaranteed result. Typical estimated range for businesses in this sector based on typical volume. Individual results vary. Shown as system capability, not a specific client case.
